Reservation & Cargo Services
Back
Powering Intelligent Cargo Operations
Crane Cargo Management Solution (Cargo CGO) strengthens the airline cargo business on the commercial, operational and management dimensions of air cargo. Designed for companies striving for cutting-edge, scalable technology, our solution is the ultimate driver for staying ahead in the most dynamic logistics landscape. With real-time updates and intuitive interface, it guarantees flawless coordination and timely execution of complex tasks – enabling businesses Cargo CGO is available as Software-as-a-Service (SaaS) model with an application hosted by Hitit.
Why Crane CGO?
End-to-End Digital Cargo Management
A single, unified platform covering every commercial; operational, production and optimization process—eliminating fragmented systems and enabling airlines to manage bookings, handling, capacity, rates, and irregularities seamlessly from one place.
AI-Driven Capacity Optimization
Advanced algorithms maximize cargo space utilization based on aircraft characteristics, special load constraints, and real-time flight data—ensuring smarter load decisions, higher revenue, and improved on-time performance.
Real-Time Visibility & Intelligent Notifications
Provides complete shipment visibility across all transport modes, supported by automated status updates; CargoIQ-based journey events; proactive notifications for interruption; delays, and SLA-related issues.
IATA-Compliant, Fully Future-Proof Architecture
Natively supports Cargo IMP–Cargo XML conversion; ONE Record standards; all IATA & non-IATA tariffs, and industry-standard messaging—ensuring compliance whilest preparing airlines for the digital cargo ecosystem of tomorrow.
Seamless Integrations Across the Cargo Ecosystem
Direct connectivity with web booking platforms; DCS, PSS, customs, revenue accounting, payment gateways, and third-party systems, powered by robust APIs—enabling smooth data flow and operational excellence.
KEY FEATURES
- Multi-channel booking
- Special cargo booking (such as DGR, perishable, valuables, pharma etc) and their IATA specific booking workflows
- Flexible cargo booking options (allotment, overbooked, stand-by, priority indications, partial carriage)
- Allow for booking segments with multiple airlines, suggesting optimal interline routes.
- Auto-application of rates at time of booking and real-time figures of specific flight for dynamic payload calculation
- Capacity utilization both in standard schedule and cargo charters
- AI algorithms and modelling for optimizing cargo space utilization
- IATA’s Cargo IMP-Cargo XML, smooth conversion between the two formats.
- IATA ONE Record capabilities
- Auto-triggering of cargo messages and action-based notifications
- Export & import & transit handling
- Warehouse management with collection of storage charges
- Barcode labeling
- Cargo Manifest and X(FFM) trigger
- Transfer cargo handling
- Reaccommodation in offloading and schedule updates
- Irregularity events (offload, no-show, warning system for unresolved irregularity based on SLAs or workflow parameters)
- Damage report, accompanied by claim management
- End-to-end visibility of cargo movements, across multiple transport modes.
- Displaying the shipment journey and delays based on CargoIQ events.
- FSU updates and SMS gateway to send cargo status updates.
- Support for IATA & NON-IATA cargo tariffs (TACT, contracted rates, spot rates, special rates, seasonal, interline rates etc.)
- Automated assessment of ad-hoc requests with auto or manual approval or disapproval.
- Creation and management of SPA rates for your partner airlines and agreed sectors.
- Surcharge and IATA other charges options differentiated by due agent/carrier and for variables such as customers, agencies, origins, destinations, and SHC codes.
- CASS and other invoicing methods.
- CCA-DCM generation
- Direct integration with web booking platforms, external DCS, PSS, schedule, revenue accounting, weight and balance systems, other third parties, payment gateways, and customs (to receive and send data)
- Provision of APIs to communicate with all required external data sources.
Agile Cargo for a Smarter Future
Crane CGO delivers the competitive advantage of the future today by transforming airline cargo operations into a more efficient, profitable, and fully digital structure. With its innovative technology, robust integration capabilities, and compliance with global standards, it serves as a trusted technology partner for airlines aiming to expand their operations worldwide.
Other Products
