One Breath Ahead
Reshape Your Airline. Across Every Channel. Every Offer. Every Order.
Are you ready to redefine airline retailing?
The new model with Offers and Orders at the core aims to provide airlines with more agility, greater control over their product, data, and money, through cost savings as well as increased revenue opportunities. Many airlines have already indicated their ambition for this significant transformation, arguably the largest one ever for the industry.
Success in this transformation, however, depends on more than ambition alone. It requires a realistic transition plan with well-defined milestones; resources to undertake the work ahead, and technology partners already positioned for what the future entails. Our mission as an IT provider is to empower all types of airlines, be they full-service network, hybrid, or low-cost carriers, with the right tools for modernization.
How will you take off in the Offer & Order revolution?
The initial step towards modern retailing processes starts with New Distribution Capability (NDC). The unique architecture of the Crane Solution Suite enables airlines to build and personalize Offers combining flights; air and non-air ancillaries; and various third-party products in real time, via any channel, using dynamic pricing, through IATA standard messaging.
The short-term additional revenue opportunities that NDC brings will enable airlines to generate commercial impact during the long-term transformation towards end-to-end modern retailing.
Hitit: The Industry Leader in IATA ARM Index (ARMI)
In this publicly available index, Hitit is currently ranked as the #1 global provider - based on the number of its technical capabilities evaluated on shopping, re-shopping, payment, creation, and management of orders including flights, ancillaries, and bundled services. This is the result of our long-standing vision and investment in NDC, ensuring that our solutions are not only future-proof, but are already also delivering significant value today for our 70+ partners across six continents, carrying more than 100 million passengers each year and facilitating more than USD $8.0Bn of transactions.
Who will shape the future of airline retailing?
It is no secret that not all airlines are at the same starting point, nor are they progressing at the same pace. That is why we also focus on creating awareness about the Modern Airline Retailing initiative and providing an easy-to-digest roadmap to our partner airlines toward full retailing transformation, with minimal disruption. Ultimately, each airline needs its own pathway – reflecting its own strategy, size, and operational complexity. A network airline may need to maintain it’s interline, codeshare or alliance commitments during its transformation, requiring careful integration and co-existence strategies. By contrast, a low-cost airline can prioritize quick commercial wins by deploying Offer and Order capabilities to boost revenue.
Why Hitit Oxygen?
Hitit Oxygen paves the way for the airline towards modern airline retailing practices, unlocking additional revenue streams and dynamic bundles, without the effort and cost of implementing middleware. Airlines have improved control over their distribution channels through NDC, without relying on and bearing the costs of legacy systems.
The modular architecture of Hitit Oxygen allows airlines to each move at their own pace during the technological transformation towards Modern Airline Retailing.
Simplified processes through real-time updates in the Order decreases the cost of servicing, especially while handling disruptions. Passengers will enjoy the personalized, seamless shopping experience through the new retailing and servicing capabilities offered by Hitit Oxygen.
Oxygen puts the future in your hands, today. Get in touch with our team to hear about Hitit Oxygen, and have the competitive advantage now during this industry-wide transformation.
Components
Stock Keeper
Product Catalogue
Customer Profile & Loyalty Integration
Offer Management System
Real Time Offer Optimization
Distribution Layer
Payment Module
Order Management System
Retailer & Supplier Management
Order Delivery
Settlement & Accounting
Analytics & Reporting Module
Key Features
- Modular, API-First Architecture
- Dynamic Offer Generation
- Omnichannel Distribution
- Single & Unified Order Record
- Seamless Servicing & Change Management
- Support for Air and Non-Air Products
- PSS Agnostic
- Legacy System Compatibility
Meet Hitit Oxygen and Reshape Your Journey with the Mindset of Modern Retailers
Modern Airline Retailing is no longer an industry buzzword. It has already become the foundation for the digital and competitive airlines of the future. The transition however will not be an overnight change, it is rather a strategic evolution that requires planning, alignment, and collaboration.
At Hitit, we are committed to assisting all our partner airlines to navigate this transformation with confidence and clarity. Our solution already supports the needs of any airline, unlocking new revenue streams and operational efficiencies while safeguarding what works today with a modular platform of the highest capability. Our strategy also allows airlines to modernize at their own pace, while our team provides the tools, support, and roadmap to take our partners to the new era.
In this new world of airline commerce, success will benefit those who reimagine the journey through the mindset of modern retailers. We are ready to power the next generation of air travel.
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